END USER MONITORING
Three Stones led an End User Monitoring (EUM) evaluation for UNICEF in Mahama Refugee Camp. This evaluation focused on assessing the end users of UNICEF WASH, education, and health supplies to the camp. Given the quality of the assignment and the thoroughness of the approach, UNICEF requested the report and findings be published and circulated as a UNICEF global best practice. In addition, Three Stones conducted a Sustainability Review of the USAID-funded Higa Ubeho project for Catholic Relief Services and conducted additional surveys and evaluations for USAID-funded projects in Rwanda, including: the CMM-Duhuze (“Connect”) Project in seven districts; thee end-line evaluation of Peaceful Rural Transformation Project in four districts, and; a KAP Survey for Women’s Leadership, Shared Decision-Making and Joint Control Over Land Rights in Rwanda in four Districts. We offer comprehensive expertise in third party/supply EUM, social research and program evaluation to help governments, donors, and organizations effectively design, implement and assess interventions.
EUM enables a more comprehensive approach to monitoring and documents and gauges program impact effectiveness and efficiency down to the beneficiary. As well, EUM serves as a risk management tool highlighting issues and gaps that can then be considered and rectified.
Three Stones uses EUM as a part of our outcome monitoring approach, so countries and managers better understand programming progression towards the intended impact as well as the satisfaction of the beneficiary. It helps monitor behavioral changes, (i.e. beneficiaries’ use of the supply items by monitoring if the supply items have reached the intended users, beneficiary and those providing the services) and if the supplies or intervention are used or stored in correct ways and if they are still functioning. Three Stones’ EUM experience:
Determines efficiency and effectiveness of the procured supply components by identifying existing gaps and generate recommendations and necessary follow-up actions;
Examine if the supported supply components have been benefiting intended populations;
Tests the 3rd party supply end-user monitoring and generate lessons learned for potential larger scale interventions